Last update: 09.04.2026
We (also referred to as "We", "Us" or "Our") are committed to protecting your Personal Data and privacy.
This Privacy Policy explains how we collect and store information you provide through the website Thorn Kapsted (the "Website").
We uphold the following principles:
To be transparent about how we process and collect your personal information:
We want to ensure you can make informed decisions about how your Personal Data is used and processed. That's why we've built this website. We use various methods and procedures to keep you informed about Personal Data usage.
If we believe you need specific details, we'll provide them at the appropriate time.
We're happy to answer your questions and offer any clarifications regarding legal limitations on data use. Please contact us by email at: info@thorn-kapsted.com
Your personal data will only be used for the purposes outlined in this Policy.
Personal Data may be processed by us for various purposes, including offering the website and Services to you, connecting you with third-party trading platforms, improving the site, protecting our rights and interests, maintaining and providing the Services, meeting regulatory and legal obligations, and carrying out administrative and business activities necessary for the delivery and use of the Services.
We also process Personal Data to better understand your preferences and needs.
To access key tools for protecting your Personal Data rights:
To help you exercise your rights, we have substantial resources available. Contact us at any time to request access to your personal data. We can modify or delete it, stop using it for specific purposes or general purposes, transfer it to you or to a third party, and accommodate your requests accordingly.
Protect Your Personal Data:
While we cannot guarantee complete security of your personal data, we are committed to employing a range of methods and techniques to help protect it.
Our privacy and security policy is comprehensive.
This policy outlines the types of Personal Data the Company collects from natural individuals and how it processes, shares, secures, and manages that data.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be directly identified or recognised through a combination of information we hold or can access.
The Policy defines "processing" as any operation involving the use or collection of Personal Data, including its management, structuring, and storage.
Our services are intended for general audiences and are not designed for use by anyone under 18 years of age. We do not knowingly collect or solicit information from individuals under 18, nor do we knowingly permit such persons to use our services. Should we become aware of any information relating to children, we will delete it promptly.
When you access our services and channels or visit our website, we collect your Personal Data. We may ask you to provide Personal Data directly in certain situations. In other cases, we gather your Personal Data by analysing how you use our Services or channels, or by receiving information from our third-party partners.
However, you're not required to provide us with any personal data. In certain circumstances, failure to supply personal data may prevent us from delivering the Services or restrict your access to the website.
This includes information about your online activity log, traffic data (including your IP address, access date, access time, and browser type), the language you used, software crash logs, and details about your device. This information is not classed as private data and cannot be used to identify you.
Personal Data We Receive From You: any personal information you voluntarily provide when you connect with a third-party online trading platform through us.
Personal Information You Provide to Third-Party Platforms to Facilitate Trading: this includes your full name, address, phone number, and email address.
Your Personal Data is processed by the company for the purposes outlined in this section and in accordance with the applicable legal basis.
The Company cannot process your Personal Data without a legal basis. The legal grounds on which the Company may process your Personal Data are:
Contact us by email for further details about the processing required to protect our legitimate interests.
Below you'll find the reasons and legal grounds we may use when processing your personal data.
Scope
Legal Basis
To provide your personal information to third parties at your request for access to digital trading
If you ask for it, we may request Personal Data from you to share with third-party companies.
You have consented to the processing of your Personal Data for one or more purposes.
2. To answer your requests, questions or concerns
We need your Personal Data to respond to any inquiries you may have about the Services.
We need to process personal data to pursue the legitimate interests of the Company or a third party.
3. To meet legal obligations or comply with administrative, judicial, or other legal requirements, we process Personal Data as necessary.
To meet legal requirements, we must process your information.
4. To enhance Our Services, we may use Personal Data to improve Our Services. This includes, for example, crash reports and malfunction data we collect relating to the Services.
The Company or a third party requires the processing of legitimate interests.
5. To prevent fraud and misuse of Our Services
We need to process personal data to serve the legitimate interests of the Company or a third party.
6. To carry out and oversee actions that comply with the requirements of Our Services
This includes back-office functions, business development activities, strategic decision-making, oversight mechanisms, and similar activities.
We need to process personal data to serve the legitimate interests of the Company or a third party.
7. To conduct analysis, such as statistical analysis
To make decisions on various matters, we use different analytical techniques, including statistical methods.
The Company or a third party's legitimate interests require the processing of your data.
To protect our assets, rights and interests, as well as those of third parties, we process Personal Data in accordance with applicable laws, regulations and agreements. This processing enables us to establish and defend legal claims where necessary.
Personal Data may be processed by us to safeguard our rights, interests and assets, or those of third parties, in compliance with any applicable laws, regulations, agreements, conditions, terms and policies.
We need to process personal data to support the legitimate interests of the Company or a third party.
The Company may share your Personal Data with third-party service providers, such as hosting and storage providers, and may process IP address information and user experience analytics.
You can request that we share your Personal Data with third-party trading platforms. When you do so, we will provide your Personal Data to those platforms, and their use of your data is governed by their own privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with affiliated entities or business partners to obtain resources that help us enhance and improve our products and services.
We may disclose Personal Data to regulatory, local, or other official authorities if required to protect the rights or assets of third parties.
We may also share Personal Data about you with potential investors, buyers, lenders to the Company, or other entities within our group in connection with a transaction, or as part of any merger, consolidation, restructuring, or bankruptcy involving the Company or any other group entity.
Third-party services, such as advertisers and analytics providers, may be used on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit our website. We use them to gather information about your preferences and browsing habits to improve your user experience, remember your choices, and personalise the products and services we offer.
Some cookies we use are session cookies. These are temporary and deleted from your device when you close your browser. Other cookies are persistent and remain on your device for a period of time after you close your browser.
Types of Cookies:
They may be used by us for their intended purpose:
Cookies are blocked, or removed
To block or remove cookies, adjust your browser settings. Below are links to help you with the most popular browsers.
However, be aware that certain features or the entire Website's functionality may not work as expected if this occurs.
The Company will retain your personal data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods as required by applicable law, regulations, and official orders.
We'll share your information with third-party trading platforms for an initial period of 12 months. Should you consent, we will continue sharing your data for a further 12 months.
We regularly review the personal data we hold to confirm it is no longer required.
Your personal information may be transferred to other countries or to international organisations and jurisdictions. The Company takes all necessary steps to protect your Personal Data and ensure that data users can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
The Company can provide details about the security measures it uses to protect your Personal Data when transferred to third-party countries or international organisations. Contact us at info@thorn-kapsted.com for further information.
We have implemented appropriate organisational and technical safeguards to protect your Personal Data, including measures against accidental or unlawful destruction, loss or alteration.
We cannot guarantee that your Personal Data will remain secure without any errors. We are also not liable for any indirect, incidental or consequential damages resulting from the use or disclosure of your Personal Data.
We may be required by law or other obligations beyond our control to share your Personal Data with third parties, such as public authorities. We cannot control the security measures that third parties apply to your Personal Data in these circumstances.
Personal Data cannot be transmitted over the internet with complete security. We cannot guarantee the security of Personal Data you send to us via the internet.
Links to third-party websites and applications are provided on our website. These external sites and apps are not under our control. We are not responsible for how these third parties collect or process your Personal Data. This Policy does not apply to activities on such sites or apps.
Before accessing or using any third-party website or app, we recommend you review their privacy policies. We also advise you to consider carefully what Personal Data you share with them.
When you visit any third-party websites or apps, we recommend reviewing their privacy policies before you decide to access or use them. We also suggest exercising caution when sharing any Personal Data with them.
You are entitled to request that we verify the accuracy of Personal Data being collected about you, to correct any inaccuracies, and to delete all Personal Data no longer required by us. You may also restrict the scope and types of Personal Data processing.
If you are a resident of the EEA, please refer to this page.
These rights apply to the information you provide relating to your Personal Data. You may exercise these rights by sending an email to the address below.
Access rights
We can verify the accuracy of Personal Data being processed about you. If accurate, you may access your Personal Data. We will provide an electronic copy of your Personal Data currently being processed and may charge a reasonable fee for additional copies.
Right to rectification
We are entitled to correct inaccurate Personal Data. You may request that any incomplete or inaccurate Personal Data concerning you be corrected, taking into account the purpose of processing.
Right to erasure
The following reasons apply: (a) Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object at any time to the processing of your Personal Data based on legitimate interests; (d) Personal Data is processed unlawfully; or (e) Personal Data must be deleted to comply with a legal obligation.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may ask us to limit its processing.
Right to data portability
If processing is carried out by automated means and is based on your consent or a contract you are party to, you have the right to receive your Personal Data from us. You may request that we transfer your Personal Data directly to another controller, where technically feasible.
Right to object
You have the right at any time to object to the processing of your Personal Data based on legitimate interests pursued by us or a third party. This includes objecting to profiling based solely on these legitimate interests.
Right to withdraw consent
You may withdraw your consent for us to process your Personal Data at any time. This does not affect the lawfulness of processing carried out before your withdrawal.
You have the right to lodge a complaint with the relevant supervisory authority.
We will provide the requested information relating to your rights within one month of receiving your request. This timeframe may be extended by up to two months where necessary.
Unless contrary to this section, information you request under your rights will be provided free of charge. If your request is unfounded, excessive or repetitive, we may charge a reasonable fee to cover administrative costs.
If we have doubts about your identity, we may request further information to verify it.